Care Certificate Full Course
The Care Certificate is an identified set of standards that health and care professionals adhere to in their daily working life.
The course consists of 15 standards requiring theoretical study and practical application within the learner’s workplace.
Care Certificate Standards
- Understand your role
- Your personal development
- Duty of care
- Equality and diversity
- Work in a person centred way
- Communication
- Privacy and dignity
- Fluids and nutrition
- Awareness of mental health, dementia and learning disability
- Safeguarding adults
- Safeguarding children
- Basic life support
- Health and safety
- Handling information
- Infection prevention and control
Your Role as a Carer
The first Care Certificate standard introduces you to your role, including tasks, behaviours and standards of work.
Course Outline
- Care activities
- Policies and procedures
- Code of conduct
- Organisational values
- Collaborative work practices
- Health and safety measures
- Confidentiality and GDPR compliance
- Risk assessment
Your Personal Development
This course supports learners in understanding their development needs, improving professional confidence and building a stronger approach to workplace learning.
Course Outline
- Personal development planning
- Reflective practice
- Learning from feedback
- Improving knowledge and skills
- Professional development in care
Duty of Care
Duty of Care Awareness Training explores the need to prioritise wellbeing and ensure the safety of individuals receiving care from harm, abuse and injury.
Course Outline
- How duty of care contributes to safe practice
- Support systems for duty of care issues
- Handling comments and complaints effectively
- Managing incidents, near misses and errors
- Difficult situations and confrontations
Equality and Diversity
This course gives learners a comprehensive overview of equality, diversity and human rights in healthcare.
Course Outline
- Equality, diversity and human rights
- Disability awareness
- Defining diversity and discrimination
- Harassment and victimisation
- The Equality Act 2010
Person-Centred Care
This course provides an overview of how health and social care professionals can implement person-centred care.
Course Outline
- The essence of person-centred care
- Key concepts of person-centred working
- Case studies and practical applications
- Care in practice and understanding needs
- Reporting concerns
Communication
This course provides valuable information on effective communication techniques for health and social care settings.
Course Outline
- Writing skills in communication
- Body language
- Verbal and non-verbal communication cues
- Effective teamwork
- Communication aids
Privacy and Dignity
This course gives care professionals a clear understanding of how to uphold privacy and dignity for individuals under their care.
Course Outline
- Privacy and dignity in healthcare
- The value of dignity and privacy
- Bringing up concerns
- The Mental Capacity Act
- Professional conduct
Fluids and Nutrition
This course explains how care professionals can support adequate nutrition and hydration for people under their care.
Course Outline
- Providing fluids and nutrition
- Understanding dehydration
- Screening for undernutrition
- Food hygiene
- Cultural and religious influences on diet
Mental Health, Dementia and Learning Disabilities
This course provides understanding of mental health conditions, learning disabilities, autism spectrum disorder, ADHD and dementia care.
Course Outline
- Mental health conditions
- Depression, anxiety and phobias
- Learning disabilities
- ADHD and autism spectrum disorder
- Dementia and mental capacity
Safeguarding Adults
This course explores safeguarding vulnerable adults, including types of abuse, signs and symptoms, legislation and reporting responsibilities.
Course Outline
- The Care Act 2014
- Duty of care and safeguarding
- Signs of abuse and neglect
- Six principles of safeguarding
- Mental capacity and deprivation of liberty
Safeguarding Children
This course explores safeguarding vulnerable children, types of abuse, signs and symptoms, legislation and recording concerns.
Course Outline
- Essential safeguarding concepts
- Factors contributing to risk
- Children’s rights and protections
- Forms of maltreatment
- Child trafficking and female genital mutilation
Basic Life Support
This course helps learners understand basic life support, CPR, cardiac arrest signs and choking management.
Course Outline
- Chain of survival
- Heart attacks and cardiac arrest
- Calling for emergency assistance
- Agonal breathing
- Chest compressions
Health and Safety
This course explores health and safety in care provision, including regulations, responsibilities, risk assessment, PPE and accident prevention.
Course Outline
- Health and safety legislation
- Employer and employee responsibilities
- Risk assessment
- Hazard identification
- Incident reporting
Handling Information
This course explores protocols and legal frameworks concerning recording, storage and sharing of information.
Course Outline
- Maintaining confidentiality and records
- Procedures for handling information
- Secure information management
- Data protection
- Whistleblowing and reporting concerns
Infection Prevention and Control
This course covers infection control, types of infection, consequences, routes of transmission and strategies for breaking the chain of infection.
Course Outline
- Healthcare-associated infections
- Modes of transmission
- Appearance and hygiene
- Bloodborne viruses
- Personal protective equipment
People Moving and Handling
This course equips learners with knowledge and skills to reduce risks associated with moving patients or elderly residents.
Course Outline
- Health and Safety at Work Act
- Manual Handling regulations
- Duty of care
- Safer handling principles
- Moving and handling equipment use
Emergency First Aid
This course provides essential first aid skills and knowledge needed to handle emergency situations effectively.
Course Outline
- Concepts of first aid
- Managing scenes
- Recovery position
- AED and CPR
- Bleeding, wounds, burns and bandaging
PMVA
PMVA means Prevention and Management of Violence and Aggression. This training supports workers in care and healthcare environments.
Course Outline
- Workplace violence awareness
- Legal obligations
- Communication and de-escalation
- Self-defence and breakaway tactics
- Incident response and reporting
Autism Awareness
This course provides an understanding of the autistic spectrum, diagnosis, symptoms, misconceptions and support strategies.
Course Outline
- Introduction to autism
- Causes and risk factors
- Symptoms and signs of autism
- Diagnosis process
- Supporting individuals on the autism spectrum